Account and data deletion

How to request deletion

1. Ask your company's HR team or system administrator to close and delete your account — this is the fastest way.
2. Or email info@savansoft.com with the subject “SavanHR account deletion request” and include your full name, company name, employee ID or username, and the phone number or email registered to your account.
3. We verify the request with your company, reply within 7 days, and complete the deletion within 30 days.

To delete an entire company's data, the company's administrator must send the request from the registered administrator email.

Data that is deleted

• Your login account and password
• Your profile photo and attendance photos
• Attendance GPS locations, device bindings and push notification tokens
• Files you uploaded that the law does not require to be kept

Data that may be kept

Payroll, tax, social security and employment records that your employer is legally required to keep are retained for the period the law requires and then deleted. Anonymous statistics may be kept.